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Senior Sales Operations Analyst

  • posted

    May 11, 2022

  • Location


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Rybbon, a Blackhawk Network Company, is looking for a talented and motivated Sr. Sales Operations Analyst with a passion for solving challenging problems for sales and marketing teams.

This is a great opportunity to join a Rybbon, Blackhawk Network company that is changing how businesses put the power of gifting to work.

Who We Are

Rybbon is a platform for marketers to send & manage global e- gift campaigns like Amazon or Visa e-gift cards. Marketers love how Rybbon makes it easy to deliver gifts to hundreds and thousands of recipients. Rybbon is the only integrated gifting partner for the top marketing & survey platforms – SurveyMonkey, Marketo, HubSpot,  and Qualtrics.

Rybbon has grown rapidly to more than 1000 customers with 5-star ratings on G2 Crowd and Capterra. Rybbon Division of Blackhawk is based in Washington DC, USA, and in Calicut, Kerala, India. Learn more about Rybbon at www.rybbon.net.

Rybbon was acquired by Blackhawk Networks in August 2021, a global leader in branded payments.

At Blackhawk Network, we shape the future of global branded payments through prepaid products, technologies, and networks that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, have global excellence, and be inspiring! Blackhawk is a multi-billion dollar US-based corporation, with headquarters in Pleasanton, California, and offices in over 28 countries.

So, what are you waiting for? Shape your career and join our global network.


Blackhawk Network is building a digital platform and products that bring people and brands together.  We facilitate cross-channel payments via cash-in, cash-out, and mobile payments. By leveraging blockchain, smart contracts, serverless technology, and real-time payment systems, we are unlocking the next million users through innovation.

Our employees are our biggest assets!  Come find out how we engage, with the biggest brands in the world.  We look for people who collaborate, who are inspirational, who have a passion that can make a difference by working as a team while striving for global excellence.

Your Key Responsibilities

  • Report and provide insight to support the decision-making and strategic planning of the sales and marketing management team.
  • Report and analyze revenues and revenue-related metrics to assist management in making sound decisions.
  • Serve as a key contact person for supervisors and senior management regarding sales and retention performance.
  • Responsible for accurate processing of commissions.
  • Oversee reporting and administration.
  • Responsible for completing cyclical and quarterly due diligence reports.
  • Webinar Registrations IDD – Performing due diligence research against pre-determined criteria to reduce fraudulent and unqualified registrations. Any additional data tagging as needed by the marketing team.
  • SFDC data integrity – weekly monitoring of lead, opportunity, contact, and account records to identify and correct data issues such as duplicates, missing or incorrect process data, etc. Working with sales reps to address data issues.
  • Serve as a backup resource for processing Deal Desk requests
  • Additional tasks as determined by management.


  • Bachelor’s degree in Business Administration, Finance, Economics, or Computer Science, or in a related field. An MBA or advanced degree is an additional advantage.
  • 5+ years of professional work experience with sales strategy execution, data analysis, sales analytics; KPI reporting, and operations management. In addition to education, also expected to have experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders.
  • In-depth working and administrative experience with Salesforce and MS Excel.
  • Expected work hours should be 4 pm IST to 1 am IST
  • Immediate joiners are preferred. (Max. 30 days)

Location: Bangalore

Start: Immediate

Apply now!